Among all the advantages we offer, we feel the most important is support. We think supporting our existing customers takes precedence over making new sales.
Before a software company can offer the highest level of support, it must have employees with the requisite expertise. Most computer companies that sell software don’t have programmers who are intimately familiar with the software they sell. The programs they sell and install were written by other companies. Industry studies have shown that over 75% of all technical support calls are not handled to the customer’s satisfaction. Why? Because most companies have unqualified personnel, usually non-programmers, handling support issues. They either don’t have qualified programmers, or they don’t let their customers have access to these "valuable" employees
At Inter DataSoft everything is done inside our corporation. Not a single line of code is done outside. We have programmers who not only can install and support our software, but who are familiar with the underlying program code. This means that there are no "unsolved mysteries". We put all our resources to your services
Good support ensures that your systems purchased from InterDataSoft can work optimally. For this reason you get our support as standard service at all our solutions, 24 / 7.